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FAQs
Frequently Asked Questions.
Is your jewellery really tarnish-free?
Yes — every piece in our collection is made from high-quality stainless steel with a durable gold or silver plating that’s built to last. With normal everyday wear and basic care, your Zeray jewellery will keep its finish for years, not weeks
Is it safe for sensitive skin?
Absolutely. All our jewellery is nickel-free and hypoallergenic, making it safe for even the most sensitive skin. You can wear it all day, every day — no irritation, no worries.
How quickly will my order arrive?
We dispatch all orders within 1–2 business days. Standard UK delivery takes 2–4 working days, so your jewellery will be with you quickly. Tracked delivery options are also available at checkout.
What if I'm not happy with my order?
We want you to love every piece. If for any reason you’re not completely satisfied, we accept hassle-free returns within 30 days of purchase. Simply contact us at support@zeray.co.uk and we’ll make it right — no fuss, no stress.