Privacy Policy

Last updated: 24-04-2026

At Zeray, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Who We Are

Zeray is a UK-based online jewellery store. For the purposes of data protection laws, Zeray is the data controller of your personal data.

Contact Details:
Head Office: 115 High St, London E17 7DB, United Kingdom
Email: support@zeray.co.uk
Phone: 860-796-7230

2. What Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely via third-party providers)

b) Automatically Collected Data

• IP address

• Browser type and device information

• Pages visited and time spent on the website

• Cookies and tracking technologies

3. How We Use Your Information

We use your data for the following purposes:

• To process and deliver your orders

• To manage payments and prevent fraud

• To communicate with you about your orders or inquiries

• To improve our website, products, and customer experience

• To send marketing emails (only if you have opted in)

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases:

• Contractual obligation (to fulfill your order)

• Legitimate interests (to improve services and prevent fraud)

• Consent (for marketing communications)

• Legal obligations (for tax and compliance)

5. Sharing Your Information

We do not sell your personal data. However, we may share your data with:

• Payment processors (e.g., Stripe, PayPal)

• Shipping and delivery partners

• Website hosting and analytics providers

• Legal or regulatory authorities when required

All third parties are required to protect your data and use it only for specified purposes.

6. Data Retention

We retain your personal data only as long as necessary:

• Order information: up to 6 years (for legal and tax purposes)

• Marketing data: until you withdraw consent

7. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Cookies

We use cookies to improve your browsing experience and analyse website traffic. You can manage or disable cookies through your browser settings.

9. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: support@zeray.co.uk
Phone: 860-796-7230